November 14, 2019
Digitalisation and robotics are coming to the processing of legal matters – also at Kolster, which specialises in intellectual property rights.
“It’s unlikely that we’ll ever make work completely paperless, but the amount of paper has decreased radically in the recent years. Nowadays all of our information is in electronic form, and we hardly use any paper at all,” says Jan Henriksson, who manages ICT functions at Kolster.
According to him, digitalisation helps straighten out one small bend in your working life at a time. This increases the work efficiency.
“Digitalisation is connected to all fields, but you should proceed with it in small steps. There is no massive single leap from quill pens to a pure digital work environment in sight in any field,” says Henriksson.
At Kolster, the latest step towards digitalisation is the deployment of software robotics in handling purchase invoices. Aitomation, which offers process intelligence solutions, has provided consulting assistance in the project. According to Business Strategist Pasi Pölönen, Aitomation, robotics and the increasing automation of companies’ functions are growing in general.
“When you think about what Google has done for external information searches over the past few decades, all that kind of thing is now increasing within the companies. It’s estimated that in the future, 30 per cent of the work will gradually become automated,” says Pölönen.
This means that in the future, more and more companies will take advantage of the opportunities offered by robotics at different stages of work. For example, robotics makes it easier to allocate data originating from the outside of the organization to be processed by the right employee.
The project of Kolster and Aitomation that lasted a few months is now complete. According to Henriksson, there were no surprises, and the end result is as planned.
“We have now reached the stage where we use automated purchase invoice management when purchasing services from our foreign agents. For Kolster’s customers, the change can be seen in the efficiency – receiving the right kind of invoices faster. This also prevents situations, where we would send the invoice late or not send one at all,” says Henriksson.
“Even though this project has now come to an end, you will not be able to reach the goal in technology. This, too, is a continuous process, and the next phase involves getting row-level information out of the invoice. When new projects come up in the future, we will certainly be in contact with Aitomation.”
However, Henriksson is cautious of the wildest visions of the arrival of artificial intelligence, machine learning and other new technologies in the field of IPR. It has been estimated that artificial intelligence will help with matters such as assessing patents or even drawing up applications.
“I’m cautiously optimistic about artificial intelligence. I haven’t met a solution yet that would really be better than a human being in reasoning or creating something new. The current artificial intelligences do excellent work in data mining and other tasks that require raw computing power. In fact, in these tasks they cannot be beaten. The power of reasoning or intuition of humans have not yet been successfully modelled with artificial intelligence. However, the development in the field is amazingly fast, and I’m sure that the field of technology will look completely different in a year or two.”
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